Red Line

About cookies and how we use them

By using the Redline website you consent to our use of cookies. Here you can find out more about how we use them.

What are cookies?

Cookies are small files placed on your computer's hard drive or in your browser memory when you visit a website.

What do cookies do?

Cookies help to make the interaction between users and websites faster and easier. For example, they can remember your preferences, login details or information you supply as you move through an application process. What cookies don't do is store any personal or confidential information about you.

What do our cookies do?

We use cookies to help us understand how our customers use our website, for example the pages customers visit and the links they click on. This helps us make improvements and understand what visitors to our site are interested in.

Some of our cookies enable us to learn which advertisements bring customers to our website. This helps us manage our advertising spend by only using adverts and websites that prove to be effective.

We use advertising cookies to remember if you have visited our site before. This helps us optimise our online advertising to show you content tailored to your interests and needs.

Are cookies safe?

Yes, cookies are small text files. They can't look into your computer or read any personal information or other material on your hard drive. Cookies can't carry viruses or install anything harmful on your computer.

Why should I keep cookies switched on?

We would like you to keep cookies active on your computer during your visits to our website because parts of the site rely on them to work properly. For example, you may not be able to access your Redline account if your cookies are disabled.

Cookies also help us remember which parts of our site you have visited which means we can make our online advertising more relevant to your needs and interests.

Remember, our cookies are completely safe and do not store any personal or confidential information about you.

Types of cookies we use

Like most large websites, Redline uses session cookies and persistent cookies. Neither session cookies nor persistent cookies collect any personally identifiable information.

Session cookies

We use session cookies, which last only for the duration of your visit (your 'session') and are deleted when you close your browser. These simply enable us to identify that the same person is moving from page to page.

How do we use session cookies?

Without session cookies many user functions on our website would not work. So, to make sure things run smoothly while you are using our website, a unique ID will track your session from page to page. This keeps you signed in whilst you service your accounts online.

Persistent cookies

We also use certain cookies that are persistent. These remain on your computer after you have visited our site, meaning the site can remember your settings when you revisit us.

How do we use persistent cookies?

We use Webtrends to allow us to track how popular our site is and to record visitor trends over time such as tracking which pages users visit.

Third party cookies

From time to time we may also embed external content from other third party websites within our website. These include sites such as Facebook, whose cookie usage policy you can view on their own websites.

How we use third party cookies

We use a combination of first and third party cookies on our website.

Third party cookies are simply those that come from external partners and include advertising (e.g Google), social media integration (e.g Facebook), and website analytics (e.g Webtrends).

Some of our cookies are applied by our advertising partners to help manage our online advertising. These cookies enable us to learn which adverts bring customers to our website.

The information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.

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